Receiving bill from two ambulance services?

Receiving bills from two different ambulance providers for same service: In some areas the primary ambulance dispatched  is only licensed to the BLS or Basic Life Support level when the patient's medical condition requires a higher level of care they request a Paramedic Intercept. Depending on the type of insurance you have and the agreements in place between the two ambulance services  determines whether the billing is combined or billed separately.

Baldwin Area EMS provides intercept services to Glenwood City Ambulance, Spring Valley Ambulance, Clear Lake Ambulance and Amery Ambulance services. Currently all bill through LifeQuest services and we have signed contracts to bill the patient one time, this can change without notice or be billed at different times resulting in two bills.


Billing

The Baldwin Area EMS Department is supported in part by user fees billed to the local municipalities to help cover a portion of the operating costs of the department. According to the Wisconsin Taxpayer Alliance, the average assessment rate for ambulance services in Wisconsin is $40.70. Baldwin Area EMS operates at one third that amount.  

The patient is charged a base rate, mileage from point of pick up to the hospital and supplies used. Base rates are set by the municipality on an annual basis based on the operational expenses of the service. The fees are set to assure continued operations of the service on a break even basis, covering replacement costs of vehicles, equipment, training, payroll, insurance, fuel, building and maintenance, and overhead.  

We use LifeQuest Services for billing and collections. Therefore we do not produce or have copies of the patient bill at our stations; we do not collect payments or make billing adjustments at our stations.  

Contact the Billing Office:
  • If you have any questions about your ambulance bill,
  • You wish to make a payment, 
  • You have information to provide regarding your bill or insurance coverage, 
  • You wish to receive copies of the ambulance run.


Please call LifeQuest customer care listed below.     


When calling, please have the patient name, social security number, and date of service available.   

Toll free:  1-888-777-4911


Mail:        Baldwin Ambulance Billing Office                                      
                N2930 State Road 22                                     

                Wautoma, WI 54982-5267